Privacy policy

Privacy Policy - Happi Meal

Effective Date: 2025

At Happi Meal, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or make purchases through our platform. By using our website and services, you agree to the practices outlined in this policy.

1. Information We Collect
We collect information from you when you visit our website, register an account, place an order, or interact with our services. The types of information we may collect include:

- Personal Information: Name, email address, phone number, shipping address, payment details, and other contact information.
- Order Information: Details of the meals you order, payment history, and delivery preferences.
- Usage Data: Information about how you interact with our website, including IP address, browser type, device information, and browsing behavior.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your user experience and analyze website usage.

 2. How We Use Your Information
We use the information we collect for the following purposes:

- Order Processing: To process your orders, manage payments, and deliver meals to your specified address.
- Customer Support: To respond to your inquiries, resolve issues, and provide assistance with your orders.
- Personalization: To personalize your experience on our website, such as recommending meals based on your preferences.
- Marketing and Promotions: To send promotional offers, newsletters, and updates about new products or services, if you have opted in.
- Improvement of Services: To analyze user behavior, improve website performance, and enhance our offerings.
  
 3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

- Service Providers: We may share your information with trusted third-party service providers (such as payment processors, delivery partners, and marketing tools) to facilitate our services.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

 4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices
- Access and Update: You may access, update, or correct your personal information at any time by logging into your account or contacting our customer support team.
- Marketing Communications: If you no longer wish to receive marketing emails or promotional offers, you can unsubscribe by following the instructions in the email or by contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

6. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

 7. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for the content or practices of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

 9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Happi Meal
Email: support@happimeal.com  

By using our services, you consent to the collection and use of your information as described in this Privacy Policy. Thank you for trusting Happi Meal with your personal information.